Terms & Conditions – My Fit Oasis

User Agreement for myfitoasis.com

ATTENTION

This is a binding agreement between you, the person or entity agreeing to the terms contained in this document (“I”, “You”, “Your” or “Customer”), and My Fit Oasis, the owner and operator of this website and its content and services (“We”, “Us”, “Our”, or “Company”). These Terms and Conditions, along with any other referenced policies (collectively, the “Agreement”), govern your access to and use of myfitoasis.com (the “Website”).

ACCEPTANCE OF TERMS OF USE

By using, browsing, or placing an order through the Website, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree to these Terms, you must discontinue use of the Website.

Your use of this Website confirms your acceptance, whether or not you have read this Agreement. You may indicate acceptance by clicking buttons labeled “I Agree,” “Place My Order,” “Submit,” or similar.

You may not access or use the Website where prohibited by law. The “last modified” date at the bottom of this page reflects when this Agreement was last updated. If unchanged, then no updates have occurred since that date. Any updates take effect immediately upon being posted.

PRODUCT DISCLAIMER

All items sold are food products. While we aim to provide accurate product details, none of the statements have been evaluated by health authorities. These products are not intended to diagnose, treat, cure, or prevent any disease.

Information on this Website or via email is provided for general educational purposes and is not a substitute for professional medical advice. Always consult your doctor before consuming our products if you have any health concerns or dietary restrictions.

CREDIT CARD DESCRIPTOR

By placing an order, you authorize My Fit Oasis to charge your credit card once for your order. No recurring charges apply unless explicitly stated. The credit card descriptor on your statement will appear as: myfitoasis.com. For any billing inquiries, please contact our customer service.

PRODUCTS AND PRICES

All items currently offered on our store are priced at €9.99, including:

Dakgangjeong with Spicy Sauce
Dakgangjeong Rice with Orange Honey Sauce
Pork Culet Rice
Tuna & Mayo
Spicy Pork Rice
Spicy Beef Rice
Bulgogi Rice
Spicy Chicken Rice
Korean Curry Rice
Japchae Rice
Bibimbap
Teriyaki Chicken Rice
Vegetable Fried Dumpling
Dakgangjeong Rice with Spicy Sauce
Korean Corn Dog

DELIVERY AND PICKUP POLICY

We offer same-day delivery for orders placed between 12:00 PM – 12:00 AM CET, across Malta. Orders are delivered via our own scooter fleet. You will receive tracking details by email once your order has been dispatched.

You may also pick up your order from our preparation facility. Pickup address will be provided at checkout. Please ensure you select the appropriate option when placing your order.

REFUND AND RETURN POLICY

Due to the perishable nature of our food items, all sales are final once dispatched.

However, under EU consumer law, you may request a refund within 30 days if the product is faulty, damaged, or not as described.

To initiate a refund:

Contact us within 24 hours of receiving your order.
Provide proof of issue (e.g., photo evidence).
Return the item at your expense.

Upon inspection, if your claim is valid, we will issue a full refund including return shipping costs. Refunds are processed to your original payment method within 10 business days.

If you believe your card was charged without authorization, contact us directly. Unauthorized transaction refunds are processed within 10 business days.

LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTY

All products and materials provided through this Website are offered “as is,” without warranties of any kind—express or implied.

To the fullest extent allowed by law, My Fit Oasis disclaims any warranties including, but not limited to: merchantability, fitness for a particular purpose, or non-infringement.

We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or any of its products, including loss of data or profits.

GOVERNING LAW

This Agreement is governed by the laws of Malta, as well as applicable European Union regulations, without regard to conflict of law principles.

COMPANY DETAILS

This website is operated by HUMBOLDT TECH OÜ, registry code 16721552, VAT number EE102610071, located at Sepapaja tn 6, Lasnamäe linnaosa, Tallinn, Harju maakond, 15551, Estonia. You can contact us at [email protected] or by phone at +356 9991 2500.

Account Representative:
Javier Viloria
Triq il-Qrempuc, Santa Monica Flats
Marsaskala, MSK2206, Malta